Symphony Fault Management
No Network is Infallible. Detect, Isolate, Resolve Faults.
React to Quality Issues in Real-Time.
In the complex technological environment, most providers have deployed a variety of tools to collect events, logs and messages from their many network devices, servers and application. Symphony Fault Management delivers an unified approach in actively monitoring network health with support for a changing landscape of mixed physical, virtual and cloud environments.
Event Driven & Auto-Correlation
Event forms repository of information for all occurrences in the system. Supported custom logic to correlate events into alerts and to filter alerts into severity types.
Root Cause Analysis
RCA of events enable drill down view of malfunctioning sub-systems. A graphical view of the events help pinpoint maximum impact.
Extensive support for filtering mechanism which are configurable at various alarm levels and can be communicated through triggering of e-mail or SMS.
Legacy, Current & New Technologies. Across Vendors.
Integrated, end-to-end management of your networks across vendors and technology domains, require a comprehensive, unified view of every individual element, their many inter-relationships (physical/logical/virtual) and services.
Notifications are collected failure messages from devices using syslog, SNMP traps, TL1, XML, SOAP, CORBA, NetConf and other methods as well as status poll and threshold events.
Validation Rules and Filters
Filters help in validating the notifications and applying domain specific rules. Rules can be structured to validate the incoming events based on time, thresholds, or count.
Accurate impact analysis through correlation logic at database and topology level, auto-correlation of parent/child relationships, new and clear alarm; specific custom-correlation policies.
Taken at various levels of event flow such as E-mail, SMS, command execution, custom actions. External applications can register with Symphony Fault for notifications.
All the persistent information is stored in the database (RDBMS, HDFS) and used for generating reports and for auditing. An internal caching mechanism helps to speed up transactions.
The rich set of services offered by Symphony Fault are also exposed through a set of well-defined and easy to use APIs, using which scalable, secure and reliable applications can be developed with ease.
Symphony Performance Management
Prevent Outages. Identify Bottlenecks. Take action.
Consolidated Network Intelligence.
User experience is far more critical than ever, an hour of network downtime means an hour of lost business. Maintaining that solid level of performance throughout the service life cycle across network domains, enablers and user devices requires a tightly-integrated, unified approach. Symphony Performance Management provides scalable, multi-vendor statistics collection, visualization and reporting of network performance.
Scalable Data Collection
Captures billing-grade statistics through distributed
Big Data Analytics
Scale beyond conventional DB. Support for Hadoop
Can define both static and dynamic thresholds at multi-
SNMP, TL1, CLI, XML, CORBA, NetCONF, TR-069 etc.
Support for various vendor adapters; Layer 0 through
Integrate seamlessly with existing network infrastru-
cture software systems
Do More with Less. Convert Data to Information.
Managing Capacity Effectively.
In the on-demand era of voice, video and data services, clear visibility into the system behaviour
at all times reduces troubleshooting and MTTR.
Keep track, Real-time
Continuously track KPIs that accurately reflects current customer experience and gives early warning of impending performance issues.
Multi-layer, physical & logical topology views with click-through navigation. Custom single-pane dashboards with widgets, graphs, map feeds.
Detailed, summary and Top-N reports such as traffic, memory and CPU utilization etc. Scheduled reports, flexible aggregation, real-time updates.