1.7 Contact ZOHO Corporation

 



 

Zoho Corporation Headquarters

 

WebNMS, a division of ZOHO Corporation (formerly AdventNet Inc.), is the leading provider of open, scalable, extensible, and cross-platform management solutions for managing the Internet and e-commerce infrastructure. WebNMS's solutions ranges in scope from Optical and core internet working management systems, Cable Modem, DSL, Storage, Security Management to E-Commerce application management. In each of these fast-growing markets, WebNMS is the leading provider of technology.

 

Contact Information

  1. Web Site

    https://www.webnms.com

    Zoho Corporation Headquarters

    ZOHO Corporation

    4141 Hacienda Drive

    Pleasanton, CA 94588, USA

    Phone: +1-925-924-9500

    Fax : +1-925-924-9600

    Email: info@webnms.com

    Zoho Corporation Development Center

    ZOHO Corporation Private Limited
    DLF IT Park, Block 7, Ground floor, No. 1/124,
    Shivaji Garden, Nandambakkam Post,
    Mount PH Road, Ramapuram,
    Chennai 600 089, INDIA
    Phone: +91-44-66997070 / 22707070

    Email: info@webnms.com

Sales

 

For purchasing WebNMS Framework from any part of the world, you can fill out the Sales Request Form. A sales person will contact you shortly. You can also send us email at sales@webnms.com.

 

You can also call the ZOHO headquarters at the following numbers indicated below.

 

Phone:

+1-925-924-9500

Fax:

+1-925-924-9600 and request for Sales

 

 

Technical Support

 

One of the value propositions of WebNMS, to its customers is excellent support. To extend this commitment, our support and maintenance programs have been designed to enhance your experience with WebNMS products from development to deployment. During the evaluation phase the support program is extended to users free of charge.

 

The hallmark of our maintenance and support is rapid and knowledgeable response to customer queries, from our product developers-cum-support specialists. To enable this level of support, consistently and comprehensively, we have built an in-house Support management system. This system enables automatic segregation of queries, authorized views, tracking and assigning of queries to the specialists, and many other advanced features.

 

Mailing WebNMS Framework Support

 

Please send your support questions to the below mail alias which corresponds to the WebNMS Framework product module.

 

Product Module / Service

Mail ID

WebNMS Framework related issues

nms-support@webnms.com

 

 

The latest version of WebNMS Framework provides a function in the Web client to upload all the required information for debugging and issue resolution in zip.gz format. You can fill in the comment and send the report to Zoho Corporation. Refer the Reporting Bug with Web NMS Details from Web Client topic of Developer Guide for the procedure.

 

Alternatively, while sending support mails, follow the below mentioned support format:

 Knowledge Base

 

The Web NMS Knowledge Base hosts comprehensive set of queries and solutions to provide immediate response to any product related query.

 

 Discussion Forum

   
The Web NMS Forum is a effective common platform to discuss with other WebNMS Framework users on the product. It also serves to provide solution for any queries post here.

 

Feedback

 

If you have comments or suggestions about the Product, Customization features, API design, Java documentation and Help Documentation. please feel free to email us. While sending feedback please include the following information:

Please send email messages to  nms-support@webnms.com.

 

Commercial

 

To contact WebNMS, please visit https://www.webnms.com/contact.html.

 


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