To ensure that you get an immediate resolution to the problem.

User Forum: We have an active forum that immediately addresses issues reported. We recommed the use of forums for healthy communication and knowledge sharing for registered and non-registered users.

Technical support: For obtaining technical support, please send email to : simulator-support@webnms.com

For fastest and most accurate response, please include the following information in your email:

• Your name and Company.
• Product Release Version.
• Product Registration Information.
• Your platform and OS version and your browser version, if applicable. 

For phone support, please refer to the Contact page.