We can be reached via e-mail at email@example.com, or you can reach WebNMS Customer Support Services by telephone at +1 925 924 9500 and +1-888-720-9500 (Monday to Friday).
You can visit most areas of our websites without providing personal information. But at times we do need such information for providing access to products or services requested by you. At WebNMS we respect your need for online privacy and protect any information that you may share with us, in an appropriate manner. In compliance with the Children's Online Privacy Protection Act of 1998, WebNMS does not collect personal information from users who are under 13 years of age. By agreeing to use our products or services, you represent that you are 13 years or older.
Information we collect
When you sign up for an WebNMS service that requires registration or express interest in our products, we ask you for personal information such as your name and email address. You may also be asked to choose a unique username, a password, a security question and an answer to the security question. In addition, we collect information regarding the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors to our websites. In case of products or services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. If you are a user of Zoho services, we also store and maintain your documents, to-do list and other data stored in your account in order to provide the services for which you are registered.
We use temporary and permanent cookies to enhance the experience on our websites. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in Zoho services, a permanent cookie will be stored in your computer and you will not have to sign-in by providing complete login information, each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the websites.
How we use Information
Your Financial Information will not be stored by us and will be used solely for processing payments. Subject to your prior consent and where necessary for processing future payments, your financial information will be stored in encrypted form on secure servers of reputed Payment Gateway Service Provider.
We use Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone and operating system of visitors collected in our log files to analyze the trends, administer the websites, track visitor's movements and to improve our applications.
Unless requested to the contrary by the customer, we publish the names of our customers other than individual users of Zoho services in the Customer List at our websites, press releases, advertisements, brochures and other promotional materials.
Links from our websites
With whom we share Information
How secure is your Information
We adopt appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored in your account. Access to your name and email address is restricted to our employees, contractors, business partners, affiliates and resellers who need to know such information in connection with our products and services and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
Upon request we provide users with access to their personally identifiable information free of charge. Users may correct, update or remove any such personally identifiable information either through the users’ profile or by contacting WebNMS Customer Support Services. Such changes may take up to 48 hours to take effect.
Notification of Changes