7.4.7 Working with Network Events

 



Network Events are entities that represent the various happenings in the network devices. Events can convey either any general information or the current status of the devices in a network. An operator/user can know the history of a device by browsing through the Network Events view in the Web Client.

 

Viewing Events

 

To view the Network Events view

On performing this, the Network Events view is displayed on the right-side frame in a table format. This table format is called Events List View. On clicking the Fault Management module tab, the Fault Management tree is displayed on the left-side frame which displays Events and Alarms as its nodes.

 

Customizing Events Per Page Count

 

By default, 50 events are shown per page in the Events List View.

 

To view more number of events per page

 

In the Events List View, choose a value from entries per page combo box.

 

Browsing the Events

 

To browse through the list of events, use First, Previous, Next, and Last navigation facility located above the Events list view. Clicking navigation icons display the desired page, such as the first page, previous page, next page, and the last page of Events list view.

 

Customizing the Columns

 

The event's properties are displayed as columns in the Events List View. You can add more columns or remove existing columns in the Events List View.

 

To customize columns

    1. In the Events List View, click Customize Columns link. The Customize Columns page is displayed.

    2. To add new columns, select the desired property (based on which columns are created) from Field to be added field and click Add to view . The property is moved to Field to be viewed field. Multiple properties can be selected using Ctrl+Click and Shift+Click options.

    3. Similarly, to remove existing columns, select the desired property from Field to be viewed field and click Remove from view . The property is moved to Field to be added field.
      In the Field to be viewed field, use Move Up and Move Down options to order the columns as you prefer to view them on the Events List View.

    4. On performing the required customization, click Apply.

On performing this, the Events List View is refreshed and provides you a view based on your column customization.

 

Example

 

If you need your Events List View to display only the id, Status, Source, Date, Message, and Node columns and in the same order

    1. In the Events List View, Click Customize Columns.

    2. Click the properties id, Status, Source, Date, Message, and Node in Fields to be added and click Add to view . Remove any other properties in Field to be viewed using Remove from view option.

    3. Using the Move Up and Move Down options arrange the properties in the desired order.

    4. Click Apply.

On performing this, the desired Events List View is available with the customized columns.

Top

 

Sorting Events

 

By default, the events in the Events List View are displayed in the order of precedence based on the Date/Time and Event ID and in descending order. Events are assigned IDs and these are based on the date and time they are generated. Hence these two properties are interrelated. This order can be changed using the Sorting option.

 

To sort events

Column Headers

 

When you click the column header for the first time, the column is sorted in ascending order. Clicking the same column header again sorts the column in descending order. and represents ascending and descending order respectively.

 

For example, if you need to sort the events based on its status, click the Status column header. This sorts the events based on its status and the default order of precedence is Critical, Major, Minor, Warning, Clear, and info. For descending order of the same column, click the Status column header again.

Top

 

Searching Events

 

The search option in Web Client facilitates searching for one or more events. The search operation is performed on the entire database and is not restricted to the displayed view alone. You can search for a required event based on a general condition or a unique criteria.

 

To search for event(s)

 

Events-Search

  1. In the Events list view, click Search. The Advanced Search page is displayed.

  2. Select Match any of the Following option if you want to perform a search operation that satisfies any of the matching criteria that you specify. If you need all the matching criteria to be satisfied for your search operation, select Match all of the Following option.

  3. In the Properties field, select the property based on which you need to perform your search.

If you have selected property related to date or time, the Date Input Helper option comes handy.

 

Using Date Input Helper

  1. Click Date Input Helper option. By default, the current system month, year, date, and time are displayed when the Date Input Helper is displayed.

  2. Select the desired month from the Month combo box. By default, current system month is displayed.

  3. Select the desired year from the Year combo box. By default, the current system year is displayed.

  4. Click the desired date in the calendar. The calendar is based on the month you select and by default the current system date is highlighted.

  5. Enter the time in Time field and select AM/PM from the combo box. By default, the system time is displayed.

  6. Click Apply.

On performing this, the Value text field is set with the selected date and time. To modify the date or time, click the Date Input Helper option again and follow steps 1 to 5 as explained above.

  1. In the Conditions field, select the condition based on which you need to restrict your search.

  2. In the Value text field, enter the exact information you are looking for. For example, if you have selected severity in the Properties combo box, then you need to specify the severity value here, say critical, major, etc.

  3. To specify additional criteria, click More and repeat steps 3 to 5. Fewer option can be used to remove the criteria that were last added.

  4. To begin the search, click Search.

On performing this, events satisfying the configured criteria set are displayed.

 

Example

 

Let us take an example where you need to look for critical events of a particular node, say 'Node_A'.

 

  1. In the Events List View, click Search. The Advance Search page is displayed.

  2. Select Match all of the Following option.

  3. Select node from Properties combo box, equals from Conditions combo box, and enter node name, for example, Node_A in Value text field.

  4. Click More.

  5. In the new fields that are displayed, select severity and equals, and enter the value as critical.

  6. Click Search.

Top

 

Viewing Event Details

 

To view the event details

 

In the Events List View, click the desired event link under Source column.

 

On performing this, detailed information on the event is displayed. For information on the properties displayed, refer to Event Details in Appendix.

 

Top

 

Printing Events

 


Note

You need to have a printer configured in the machine where you are performing this operation.

 

To print events

  1. Click Print Version located above the Events List View. A new page with the list of events is displayed.

  2. Click Print.

On performing this, your operating system's printer options UI is displayed.

 

Printing Events List View helps in gathering information on all events or those of your interest alone. For example, you can customize the Events List View by adding or removing columns using the Customize Columns option, order the events by sorting, or by creating new views. After customization, you can use the print option to get a printed version of the Events List View.

Top

 

Viewing Related Alarms

 

Events are converted to alarms based on their significance which are messages that require administrator's/operator's attention. From the Events view, you can view the alarm that has been created for an event.

 

To view related alarm of an event

 

  1. In the Events List View, select the check box of the desired event. To view related alarms for more than one event, select multiple check boxes.

  2. Click View Alarms button.

The Alarms view with all the alarms related to those events are displayed and they are displayed in a descending order based on the time of its modification.

 

For more information on Alarms view, refer to Working with Alarms topic.

Top

 

Working with Event Views

 

The events in the Events List View could be numerous and hence difficulty arises in identifying events of your interest. A Search can be performed to locate the events you are looking for. But if you are looking for a lot of events that satisfy a certain set of criteria, then use the Add Child View, Modify View Criteria, and Remove View options. This helps you in getting the events of your interest alone in that view, instead of doing a search every time.

 

A Child View that you create is a subset of data that satisfy a given criteria from a larger collection. By creating new views, you will easily filter the desired data that is displayed, and sort through large amount of events data.

 

Adding a New View

 

You can add/create a new view by specifying various criteria and providing a name for the view. The views you create enable you to quickly monitor the devices of your concern. Multiple views can also be created to display a variety of information.

 

For example, you can create a new view named MasterEvents which shows only events in a particular network. Within this MasterEvents view, you can create more views, say ME1, ME2, etc. ME1 can have a different set of criteria, say only critical events in that particular network. Deleting MasterEvents deletes its child views (ME1, ME2, etc.) as well.

 

To add a view

    1. In the Events List View, click Add Child View. The options to create the view are displayed.

    2. Enter the view's name in Custom view name field. This is a mandatory field.

    3. Enter the required criteria in the fields available. For information on each of the fields in this form, refer to Custom View Properties in Appendix book. Wildcard characters can be used to specify the matching criteria. For information on the wildcard characters that can be used, refer to Tips and Tricks in Appendix. If none of the fields is filled in (except for Custom view name), then by default all the fields are set with the value 'all'.

    4. On configuring the criteria, click Submit.

On performing this, a new child node with the configured view name is created under Fault Management > Network Events tree node. Following the same procedure, more custom views can be created.

 

Modifying a View

 

A view can be modified to change the criteria that were set or to rename the view.

 

To modify a view

    1. In the Events List View, click the desired view on the Fault Management > Network Events tree.

    2. Click Edit View Criteria. The custom view form is displayed with the configurations (made at the time of creation or last modification). For information on each of the fields in this form, refer to Custom View Properties in Appendix. Wildcard characters can be used to specify the matching criteria. For information on the wildcard characters that can used, refer to Tips and Tricks in Appendix.

    3. Make the required changes and click Submit.

On performing this, the view is refreshed to provide you the new view based on modified criteria.

 

Removing a View

 

A view can be deleted from the Events view when you do not require it anymore.

 


Note

The parent node Network Events cannot be deleted from the Fault Management tree. Only those custom views created under this parent node can be deleted.

 

To remove a view

    1. In the Events List View, click the desired view on the Fault Management > Network Events tree.

    2. Click Remove View. A confirmation is asked for. Click Yes to remove the view.

Top



Copyright © 2011, ZOHO Corp. All Rights Reserved.