4.1.3 Technical Support

 

Technical Support provides answers to your technical questions about the WebNMSEclipse plugin . We provide the best support and specialize in resolving the most complex problems encountered during the process of working with the plugin . The hallmark of our support is, rapid and knowledgeable response to customer queries, from our product developers-cum-support specialists.

 

For support and bug-report, please send e-mails to nms-support@webnms.com

 

Please provide the following information while sending support mails:

  1. Eclipse  Project Details

  2. Details of MIBs used.

  3. Logs and Debug messages.  (Eclipse logs contained in a ".logs" file can be found in <Eclipse Workspace>/.metadata directory)

Tell us also what you think of the plugin.. We value your feedback and will use it to provide better services and products for our customers.

 

 

 

 



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