SilverBack Technologies Chooses AdventNet as a Strategic Technology Partner

BW0616 JUL 19,2000 16:58 PACIFIC 19:58 EASTERN Business Editors/High-Tech Writers

BILLERICA, Mass., and SAN JOSE, Calif.--(BUSINESS WIRE)--July 19, 2000--SilverBack Technologies, Inc., a pioneer full-service Management Service Provider (MSP) and AdventNet, the Internet Management Infrastructure Company(TM), announced today that SilverBack has selected AdventNet as a strategic technology partner for InfoCare, its subscription-based, IT monitoring, reporting, and security service.

AdventNet as a strategic technology partner has provided the network management architecture as a foundation upon which SilverBack's InfoCare services have been built. SilverBack Technologies has already rolled out the SilverBack InfoCare service to several customers and has an active reseller program in place. SilverBack will benefit from AdventNet's rapidly evolving technology and R&D strength in web-architected management technologies. AdventNet will engage its responsive R&D resources to meet SilverBack Technologies requirements in this fast-growing market.

Dr. Sridhar Vembu, Chief Evangelist at AdventNet, said, "We are very gratified that SilverBack Technologies has chosen AdventNet Web NMS as the technology foundation for their pioneering MSP services. AdventNet will work together with SilverBack to enable them to succeed in this emerging market-place." He further added, "AdventNet believes in the potential of the MSP market and has made a substantial commitment to be a technology leader in this market. SilverBack Technologies' selection of AdventNet Web NMS validates and strengthens our commitment."

AdventNet Web NMS is a leading Internet generation management infrastructure architected from the ground-up for the Web. With a highly modular, extensible, open, and standards-based architecture, the Web NMS has achieved widespread popularity among network infrastructure vendors and service providers. It enables superior management solutions that serve rapid response requirements of emerging new markets.

"AdventNet's Web NMS represents a crucial piece of our InfoCare services. Silverback is in a better position to scale its MSP services with AdventNet as a core technology partner," said John Igoe, president and CEO of SilverBack. "We are extremely impressed with AdventNet's technology vision and stellar support which has enabled us to bring our revolutionary InfoCare services to market quickly. The functional versatility that AdventNet's toolset brings to InfoCare, has proven to be of tremendous value," added Igoe.

About InfoCare

InfoCare is a cost-effective, subscription-based service that utilizes off-the-shelf, industry leading software applications to provide performance, asset discovery, security, alerting, availability and usage metrics information across customers network, server, and e-business environments. This turn-key service solution allows small and medium sized businesses and emerging Dot Coms (SMB) to quickly generate actionable "on-demand" information pertaining to business infrastructure health. SilverBack's unique "on-site" hosted service delivery model provides customers with the ability to offload many of the staff and budget intensive tasks traditionally associated with implementing and maintaining this type of sophisticated IT management system. 

About SilverBack Technologies, Inc.

SilverBack Technologies, Inc., a privately held company founded in spring, 1999 and headquartered in Billerica, Massachusetts, is an industry pioneer MSP and has developed a turnkey service that delivers specific, timely and actionable information to front-line network managers, planners, and executive management via a Web-based portal. For more information on SilverBack, please visit the Web site at: www.SilverBacktech.com. SilverBack Technologies derives its name from the eldest member of the African mountain gorilla species due largely in part to the defining characteristics that the gorilla possesses including: leadership, loyalty, adaptability, dependability and an on-going commitment to protect other members of the gorilla band. SilverBack is a patron of the Gorilla Foundation, which promotes the protection, preservation and propagation of gorillas and is also a founding member of the MSP association, an international industry consortium formed to define, shape, and promote the emerging managed network services sector. 

About AdventNet, Inc.

AdventNet, the Internet Management Infrastructure Company(TM), is the worldwide leader in providing Web and Java based network management software for OEMs, service providers, integrators and ISVs. Ease of use, scalability, reliability and extensive customizability are the hallmarks of AdventNet products. AdventNet products are powering solutions in many fast growing market segments, including e-commerce application management, optical networking, cable modem, DSL, storage management, web hosting and management service providers (MSPs). AdventNet enables superior solutions with rapid time to market advantages and all the benefits of new Internet technologies.AdventNet has offices in CA, Austin, New Jersey, Chennai, Singapore, Tokyo and Beijing. It has a well-trained partner base around the globe and thousands of customers world-wide. For more information call 408/578-8700 or visit http://www.webnms.com.

Note to Editors: InfoCare is a trademark of SilverBack Technologies, Inc. AdventNet, The Internet Management Infrastructure Company, and AdventNet Web NMS are trademarks of AdventNet, Inc. All other company names may be trademarks of the respective companies with which they are associated.

CONTACT: AdventNet, San Jose Neil Butani, 408/281-6525 (VP of Business Development) neil@zohocorp.com KEYWORD: CALIFORNIA MASSACHUSETTS NEW JERSEY INDUSTRY KEYWORD: INTERNET NETWORKING SOFTWARE MARKETING AGREEMENTS