Please take a moment to look at the Knowledge
Base. There is a possibility of your support issue being
resolved already and the solution readily available to you
in the Knowledge Base. We recommend you to browse through
the Knowledge Base prior to sending an issue to us.
For fast and accurate response, please include the following
information in your email:
Your name and Company.
Product Release Version.
Product Registration Information.
Your platform and OS version and your browser version,
if appropriate.
If you are not a registered user, you can still send e-mail
to the above address; but please note that responses to non-registered
users are on a best-effort basis.
For phone support, please refer to the Contact
page.
